Testimonials
Hear what real patients from our Centres for Healthy Sleep say about diagnosing and treating their OSA. Read some more testimonials here...
We have successfully treated thousands of patients and we continue to pioneer new and improved methods in diagnosis and treatment. We hope that you will agree that we deliver an excellent service.
We were on a 2 1/2 week holiday and the first night my husband's c-pap croaked. We found ResMed in London the next day and they were very kind and very helpful. We rented a machine for the remainder of our trip. It was such a blessing, the rented machine weighed next to nothing, and made absolutely no noise compared to the heavy, noisy one we'd brought with us. If you ever need help with c-pap machines this is the place to go.
May 2011
Could you please pass on my thanks for the service and help I received from your staff when I visited you on the 9th of this month, with a problem on the humidifier of my S9 machine. Your receptionist made us very welcome and provided tea for my wife and myself, whilst Steve quickly sorted out the fault and replaced my humidifier.
Suzy sold me a new Swift FX mask, which is proving much more comfortable to wear than my older nasal pillows. This day and age it is unusual to find a firm that offers such good service. Thank you all once again.
Dec 2011
I would just like to take this opportunity to say how impressed I have been with all aspects of my dealings with your organisation and the equipment.
From the initial contact through to the provision of the machine and the frequent after delivery follow-up calls it has all been absolutely excellent first class service. ResMed have in my opinion got customer service absolutely spot on.
My first consultation with Ruth was a first rate example of how a clinician should deal with patients/clients. She has a delightfully pleasant manner, thoroughly professional, explaining in clear simple terms what the process is and how the machine works and I was immediately at ease and relaxed throughout the whole consultation.
I am a Clinical Director for a large organisation and I wish some of younger (and not so young charges) could take a leaf from your book and work in your manner.
Nov 2011
May I say that ResMed has turned my life around and I feel great and I am certain it saved my life.
Dec 2011
I would like to take this opportunity to thank you and all the staff at Res-med for the effort put into your new S9 auto set machine. Now that I have had the S9 for 2 weeks I am very impressed with the quality of this machine, the radical look and the ease of use the machine gives the user.
As an HGV driver it is paramount that I have a good night's sleep, the S9 gives me that sleep and a whole lot more. The great thing for me with this machine is I can use the S9 with the humidifier in my lorry at night. The power converter I bought with the S9 can run on 12v and 24v which is great because some of the older Lorries don't have 12v sockets in the cab whilst the newer Lorries have both.
Feb 2011
The mask (Quattro FX) was absolutely brilliant, very comfortable to wear and no air leaks. I had a perfect night's sleep, even my wife was impressed at how well the mask performed. Even the S9 was impressed; I woke up to a very smiley face on the data check.
March 2011
I would like say that the CPAP pillow added to my perfect night's sleep! Wearing the mask is so much better as the pillow allows me to turn over without the mask digging into my face and causing an air leak.
April 2011
Simply have to say the folks at real sleep are fabulous. I spoke to Suzy and Sarah and well they are simply superb. My Masks came next day, and the S9 came on the day they said it would. All round it's a great service; the products are the bee's knees. I am a very happy camper.
March 2011
I have just rung to place an order. I would just like to say how very helpful and nice the lady I spoke to was. It was a pleasant change in this day and age it to deal with someone so pleasant.
Jan 2011
Many thanks for the report. It really does make interesting reading particularly compared with my 'Pre-ResMed' days of an AHI of over 70. I just wish to reiterate my thanks both to you and also the team at Abingdon for your assistance both with this immediate problem and also the superb service I have had over the past 5 years from the Abingdon Customer Services team. Would you please pass on my thanks to them all.
October 2010
I received the hose thank you. Fantastic Service and congratulations. Your assistance was very much appreciated.
November 2010
Quattro FX is the best mask I have ever had- I went to sleep first night and didn't wake up for 10 hours! I love having nothing on the forehead.
March 2011
Thank you for your most knowledgeable and prompt help today. I am very pleased to see that your after sales service is so efficient. Just one phone call has found a solution to my service problem.
March 2011
Very pleased with High Profile Contour Pillow - gives good support in the middle and supports my neck well.
April 2011