SATA supports ResMed letter writing campaign

With the aim of encouraging GPs to refer more patients displaying symptoms of sleep apnoea for treatment, we have launched a letter writing campaign for patients currently being successfully treated.

SATA (Sleep Apnoea Trust Association) has agreed to support this campaign by asking members, already diagnosed with sleep apnoea and satisfied with the treatment received as a result of being referred by their GP, to write a simple letter of thanks. The letter would thank your doctor for referring you and highlight the positive impact that treatment has had on your condition and your life. With this approach, we hope that GPs will feel rewarded for going the extra mile and motivated to take action next time they encounter a patient with similar symptoms.

They might share this experience with their colleagues, thus motivating more primary health care providers to follow suit. A draft copy of a letter is detailed here; please feel free to change it as you wish. A copy may be sent to SATA Admin by post or email, which will help provide some idea of the response they are initiating.


Dear [Dr name]

You referred me to a sleep specialist as a result of an appointment we had on [month/ year of appointment]. I wanted to thank you as I have since been diagnosed with sleep apnoea. My treatment is going well; I have a continuous positive airway pressure machine and mask that I use at night to keep my airways open and as a result my sleep and quality of life have improved. I no longer have the symptoms previously suffered. I feel fortunate to have been treated, as I understand that while 2-4% of the UK’s adult population has sleep apnoea, fewer than 10% of these are currently receiving treatment. I feel like I’m one of the lucky few, and thought hearing that your referral made a difference would be welcome news.

My diagnosis and subsequent treatment has made a big difference to my quality of life and I have you to thank for this.

Yours sincerely [name]

We will keep you informed of the response in the next edition of our Newsletter!

For more information about SATA, please visit


The CPAP Tube Brush is designed to gently clean the inside of a standard width 2m or 3m CPAP tubing (not intended for Slimline or ClimateLine tubing).

Its bristles are uniquely made to effectively remove any dirt or dust particles that may gather inside CPAP tubing. It is 150cm (5 feet) in length with one end covered in soft nylon bristles and the other with a small wire loop, enabling you to gently feed the brush through your CPAP tubing and remove it with ease, allowing the full length of tubing to be cleaned.

Price - £11.35*

If you do experience a slight tug on your mask using the standard tubing, we have a solution! The CPAP Hose Clip is designed to eliminate the pull on your mask from the tubing. This small and discreet clip has a velcro strap that loops around your CPAP tubing and can then be attached to your bedding or nightwear, keeping it secure and comfortable through the night.

Price - £4.27*

To purchase ResMed products online,

*RealSleep member discount included. P&P charges apply.

Meet the Team:
Introducing Sarah, Customer Care Consultant within the RealSleep team

“When I first started working for ResMed 12 years ago, although already a global company, the UK office was much smaller than it is today with just 3 office-based staff (including me!), a technician and a handful of representatives based around the country. A typical day involved answering the phone, taking orders and in the afternoon picking, packing and despatching the orders. It shows how much the company has grown as ResMed UK Ltd now employs nearly 70 staff throughout the country, with many different departments and teams of people to manage these tasks.”

Q: What has been your highlight over the last ten years?
“I remember speaking to an elderly lady who had been diagnosed with sleep apnoea in her eighties. She was amazed at the difference treatment had made for her and I wondered how different her life may have been if she had only been
diagnosed earlier. “

ResMed try to be as environmentally friendly as possible. To receive RealSleep newsletters electronically or to update your contact details, please e-mail us at:

Save £50 when buying an S9 Autoset with any ResMed mask*.

To take advantage of this great offer you must quote JAN50 when placing your order. Order by calling RealSleep free on 0800 917 7071 or visiting a Centre for Healthy Sleep.
Visit for more information.

*Offer until 29Feb2012. RealSleep members only. Code must be quoted. Normal carriage charges apply. Cannot be used in conjunction with any other discount. Items must be purchased together. We require a valid UK prescription issued by your Sleep Clinic if you have not previously purchased a CPAP device from us..


For patients with an S9 device, we are delighted to announce the arrival of the new ResMed Power Station II (RPS II)

The RPS II is an external lithium-ion battery that allows operation of compatible ResMed devices where mains power is not available. It will come in handy for camping holidays, sailing trips and remote areas where electricity supply is limited.

*Please note: The RPS II is not compatible with the S8 range.


Battery features:

  • RPS II provides approximately 13 hours of
    run time used without the H5i
  • RPS II is ideal for travel and for using on
    an aircraft
  • RPS II is suitable for both home care and
    hospital care
  • Audible and visual alerts that indicate when
    battery needs recharging
  • Takes less than 4 hours to recharge
  • No need for a separate converter
  • Weighs 0.9kg

For more information visit:

My Story
By Kathleen, RealSleep Member

“My name is Kathleen and I am 63 years old. When I was much younger I always fell asleep very easily, e.g. in friend’s houses for an evening, in the cinema or theatre; it was a standing joke that I could sleep on the branch of a tree!

I snored a lot and over the last 10 years it got much worse. The main concern was whilst driving. When visiting my daughter who lives about an hour away, I often stopped the car on my way back, to have a half hour nap.

This became necessary as I constantly nodded off while driving; sometimes hitting the kerb. The result was that I avoided driving alone. I was always tired and anxious in the morning as I never felt I had a good sleep.

Things came to a head 3 years ago. I am a member of a running club and go away twice a year with a group of ladies. My husband said to me "You can’t go and stay in a caravan with the girls, snoring and snorting as
you do."


"I went to my GP who got me to complete a questionnaire about my sleeping habits. He referred me to the Edinburgh Sleep Clinic where extensive tests were conducted and I stayed for one night all ‘wired up’.

The test result was that I had moderate - severe sleep
apnoea. I now use a CPAP machine every night. It goes everywhere with me - it’s been round the world! I feel so much better and have more energy.

I am not a typical person with sleep apnoea; I have never smoked, only have an occasional glass of wine and I am not and never have been overweight. I am very fit and until just recently was running 3 times a week and doing half marathons. I run a Builders
Merchants and live a busy life. I hope my story helps others!”

Would you like to share your experience
using CPAP?

If you are interested in helping us with future PR campaigns – please email us at or call us on 0800 9177071.

FAQ—Mask care
Why and how often should I replace my mask cushion?

You should replace your mask cushion approximately every 12 - 18 months because as it gets worn, it becomes less effective.

The life of a mask cushion depends on use, the oils from your skin, and cleaning. It is always a good idea to inspect your mask routinely; poor care may adversely affect the fit of the cushion
and thus performance.



To get the longest life from your mask, be sure to wash your face before putting on your mask, and wash your mask after each use. Use a mild dishwashing liquid (nothing with perfumes, moisturisers, antibacterial agents, bleaches, etc), and always air dry your mask
out of direct sunlight. Mask leak is often the first clue that your cushion may need replacement.

Check for small tears or pinholes - anything that might cause a leak. If your mask is old or worn, replace it!

You are warmly invited to our next Patient Open Day. It will be held at our Head Office in
Abingdon, Oxfordshire on Saturday 17th March at 10am-4pm

Come along to:
Have a free mask fitting (appointments essential)
Seek advice and support from our friendly, knowledgeable team
Drop-in, browse and buy
Plus, there will be some fantastic special offers available on the day!

Find out more or request a Mask Fitting appointment at or by
calling us free on 0800 9177071

We hope to see you soon!

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